Resolve Tern Bicycles
Case Study
Resolve, a leading net terms solutions provider, fuels growth for its customers by streamlining workflows and removing the risk associated with managing credit in-house. As a growing e-bike brand, Tern Bicycles quickly realized the benefits of offering net terms through Resolve. As Tern achieved an impressive results, Resolve saw an opportunity to highlight the e-bike company’s success and show other B2B companies how offering net terms can supercharge sales.
With tangible numbers and strong quotes from one of the company’s sales leaders, this case study tells the story of how Tern Bicycles increased sales orders and created a frictionless customer experience with the help of Resolve. Exploring the challenges the company faced before Resolve, it was important to underscore the link between Resolve’s focus on customer service and Tern’s ability to build and maintain a high level of trust with its customers.
