Resolve DocShop Pro

Case Study

Resolve, a leading net terms solutions provider, fuels growth for its customers by streamlining workflows and removing the risk associated with managing credit in-house. Most importantly, Resolve acts as an extension of its customers’ accounts receivables departments, managing net terms with a razor focus on customer service and professionalism. This case study tells the story of how Resolve helped DocShop Pro change the way medical practices order supplies, modernizing an archaic business model.

With unique insight from several members of the DocShop Pro team, the case study explores how Resolve enabled the company to compete with Fortune 100 national wholesale suppliers and create a thriving marketplace for medical supplies by offering net terms. Most importantly, it highlights Resolve’s focus on customer service and how it helps its customers build trust with their customers.

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